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PRIVACY POLICY

Thank you for trusting Houts. The protection of your personal data is very important to us, and we are committed to safeguarding your information. This privacy policy explains how we collect, use, and protect your data when you visit our website https://www.houts.de (the “Website”).

DATA CONTROLLER FOR PROCESSING OF PERSONAL DATA

Your personal data is processed by Creatorama SRL, the owner and operator of the website (“HOUTS”). This privacy policy complies with the requirements of the EU General Data Protection Regulation (GDPR) and relevant data protection laws.

WHAT DATA DO WE COLLECT?

Personal Data Provided by You: We collect personal data that you voluntarily provide when you register on our website, sign up for newsletters, participate in surveys, or contact customer support. This includes, but is not limited to, your name, address, email address, phone number, and payment information.

Technologically Collected Information: We collect data through cookies and similar technologies to enhance your browsing experience. This includes device information, IP addresses, geolocation data (if enabled), and your browsing behavior.

HOW DO WE USE YOUR DATA?

We use your personal data to:

  • Process orders and deliver products.
  • Respond to your inquiries and provide customer support.
  • Improve our services and personalize your shopping experience.
  • Prevent fraud and monitor security risks.
  • Comply with legal obligations.

SHARING YOUR DATA

We may share your personal data with the following third parties:

  • Service Providers: Third-party providers who assist us with payment processing, order shipping, and data analysis (e.g., WooCommerce, Google Analytics, UPS, DHL).
  • Legal Obligations: We may disclose your data to comply with legal obligations, regulations, or legal processes.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.

YOUR RIGHTS AND CHOICES

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of receiving marketing communications.
  • Request deactivation of your account.
  • Exercise your “right to be forgotten” by contacting us.

To exercise any of these rights, please send an email to ap@houts.de

DATA SECURITY

We use industry-standard security measures, including SSL encryption, to protect your personal data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

USE OF GOOGLE ANALYTICS AND COOKIES

We use Google Analytics to gather information about how visitors use our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to our Website. This helps us improve the content and functionality of the Website.

Google Analytics uses cookies to collect this data. Cookies are small data files that are stored on your device when you visit a website. These cookies do not collect personally identifiable information; however, they may collect IP addresses, geolocation data, and device information. The data collected through cookies is transmitted to and stored by Google on servers in the United States.

By using our Website, you consent to the use of cookies for analytical purposes. You can control or delete cookies through your browser settings at any time.

If you would like to prevent Google Analytics from using your data, you can install the Google Analytics Opt-out Browser Add-on.

For more information on how Google collects and processes data, please review Google’s Privacy Policy.

USER CONSENT AND COOKIE MANAGEMENT

Before any non-essential cookies, such as those used for analytics, are placed on your device, we will seek your explicit consent through a cookie banner that appears upon your first visit to the Website. You have the option to Accept or Decline the use of cookies. Your choice will be stored in your browser and can be changed at any time by managing your cookie preferences.

If you choose to decline the use of cookies, some features of the Website, such as analytics, may not be fully functional.

CHILDREN'S PRIVACY PROTECTION

Our website is intended for a general audience. We do not knowingly collect personal data from children under the age of 14. Users under the age of 18 should use the website only with the consent of a parent or guardian.

CHANGES TO THIS STATEMENT

We may update this privacy policy at any time. Changes will take effect immediately upon being posted on our website. Please review this statement regularly to stay informed about any changes.

CONTACT

If you have any questions or concerns about our privacy policy, please contact our Data Protection Officer at ap@houts.de

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